Sales Associate

Department: RETAIL
Location: Soquel, CA

Founded in 2011 by US Military combat veterans, the SC Veterans Alliance (SCVA) is a California cannabis company with licenses for cultivation, manufacturing, distribution and dispensary in Santa Cruz County. We work every day to increase access to clean cannabis, improve fellow veterans' lives, and have a positive effect on our local community. The cornerstone to the SCVA is our Veteran Compassion Program; it's our way of honoring fellow veterans. Our program has helped hundreds of California military veterans who otherwise might not have access to cannabis (often cost-prohibitive) to manage their chronic health conditions.

Position Summary:
The SCVA Sales Associate / Media Support is part of our team of retail staff at the SCVA dispensary in Soquel, CA. This position acts as a productive sales associate capable of completing a variety of retail duties, including but not limited to: providing customer experience, managing financial transactions, and promoting product engagement. Sales Associates are also responsible for bringing the SCVA mission and values to our dispensary customers through education and service. In addition, this position acts as Media Support taking photos and creating images for use on social media and occasional ad work.

Areas of Responsibility:
- Ensure customer experience in the dispensary with excellent customer service
- Knowledge of cannabis (strains effects and genetics), products offered, and SCVA's mission
- Familiarity with various methods of consumption
- Compliance involving product tracking, inventory security, and related procedures
- Operate cash registers as well as POS devices with occasional data entry
- Communicates effectively with other employees/departments including written documentation
- Maintain the sales area in a clean and orderly condition following all safety regulations
- Create and design for print (ie. product labels, ad design) and online (ie. social media)
- Moderate social media feed for the dispensary to increase engagement and amplify content

Knowledge and Skills:
- Previous customer service experience (at least one year)
- Skilled with Excel and google spreadsheets
- Experience with POS systems (preferred)
- Collaborative professional who works with honor, always

- Must be at least 21 years of age
- High School Diploma or Equivalent
- Willingness to work weekends
- Must have current, valid driver's license

Physical Demands:
Must be able to regularly lift and move supplies up to 30 lbs.

Compensation: Pay based on experience
Schedule: Part-time

The SC Veterans Alliance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Who are we?

A team of military veterans from multiple branches dedicated to growing and providing quality cannabis for our brothers and sisters.


What do we do?

Incorporate the attention to detail trained from the military with agricultural science to grow top quality cannabis.


How we grow (cultivation practices)

SCVA cannabis is cultivated to the highest standards of quality. Our cultivation practices and procedures are inspired by our greater organic growing community here in Santa Cruz, CA.


The SCVA team believes that as military veterans we can take charge and lead the way when it comes to growing and providing this medicine. We strive to incorporate the skills and disciplines learned in the military to create a collective model based on pride, integrity, commitment, attention to detail, and service to others.


At SCVA, we not only cultivate for clean consistent medical-grade cannabis, we also practice horticultural therapy. The calming influence of a plant-rich environment has been transformed into a therapeutic tool. Horticulture Therapy was historically used with servicemen returning from World War I and II as an opportunity for healing, stress reduction, exercise, and learning. Bringing a veteran into the cannabis garden teaches them a new skill, gives them community, allows them to know their medicine, and provides a peaceful environment. We believe through gardening that we are Cultivating Mindfulness by increasing observational skills, attention span, and fostering small moments of peace.

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